Effective Date: October 2, 2015

No Refund Policy

All sales are final.

Due to the handmade, artistic, and often one-of-a-kind nature of our products, Chissies Handmade Decorative Art does not offer refunds, returns, or exchanges.

Refunds will not be issued for:

  • Change of mind

  • Incorrect item selection

  • Personal preference after receiving the item

  • Minor variations in color, texture, pattern, size, or appearance that are natural characteristics of handmade artwork

Every piece is created individually, making each artwork unique.

Damaged Item Replacement Policy

If your order arrives damaged during shipping, Chissies Handmade Decorative Art will provide a replacement item.

The replacement will be offered for a product of the same price/value as the original item purchased.

If you select a replacement item with a higher price than the original purchase, you must pay the difference in price before the replacement order is processed and dispatched.

If the original artwork is a one-of-a-kind item and an identical replacement is unavailable, we will provide a comparable replacement item of similar value whenever possible.

Replacement Request Requirements

To request a replacement for a damaged item:

  • Contact us within 48 hours of delivery

  • Provide clear photographs of the damaged item

  • Provide photographs of the original packaging

  • Include your order number and purchase details

After review and approval, we will arrange shipment of the replacement item.

All replacement requests are subject to approval by Chissies Handmade Decorative Art.

Contact Information

Chissies Handmade Decorative Art
Minnesota, United States
Email: billing@chissies.com